How does the virtual styling service work?
Our virtual styling service begins with a detailed style quiz that helps us understand your preferences, body type, lifestyle, and fashion goals. Based on your responses and the package you select, our expert stylist curates a personalised lookbook featuring carefully selected clothing, shoes, and accessories. The lookbook includes shoppable links, allowing you to easily purchase the recommended items directly online.
How do I fill out the style quiz?
After purchasing your desired package, you will receive a link to the style quiz via email (be sure to check your spam folder if you can’t find it!) The quiz is detailed yet straightforward and includes questions about your style preferences, body type, lifestyle, and fashion goals. It typically takes about 10-15 minutes to complete.
What if I make a mistake or want to change my answers on the style quiz?
If you need to update your answers after submitting the quiz, simply contact us within 24 hours, and we'll assist you in making any necessary changes.
Do I need to complete the style quiz for each package I purchase?
Yes, completing the style quiz for each package ensures that our stylist has the most accurate and up-to-date information to create the perfect lookbook for you.
What packages do you offer?
We offer a variety of packages to suit your needs, including:
- Event Styling: Three outfit options for any event, tailored to your preferences.
- Capsule Wardrobe: 15 versatile items to create approximately 10 outfits.
- Workwear: 10 essential items for creating 7-8 professional outfits.
- Holiday/City Break: Five outfit options tailored to your destination.
- Seasonal Refresh Package: 10 essential items to create 7-8 seasonal outfits.
How do I purchase the items in my lookbook?
Each lookbook includes shoppable links that allow you to purchase the recommended items directly online from the retailers. Simply click on the links to view and buy the items from their respective websites.
Can I request changes to my lookbook?
Yes, you have 48 hours to request any changes to your lookbook. Our stylist will work with you to make adjustments based on your feedback and preferences.
Are physical clothes included in the price?
No, our service provides a digital lookbook with outfit recommendations and shoppable links. No physical clothes will be sent to you. You can purchase the recommended items directly online from the retailers using the provided links.
How do I receive my lookbook?
Once your lookbook is ready, we will send it to you via email (be sure to check your spam folder if you can’t find it!) You can then browse through the outfits and click on the shoppable links to purchase any items you love.
What if I already own some items and want them included in my outfit suggestions?
We're happy to incorporate your favourite pieces into the outfits. Just let us know which items you'd like us to include when you fill out the style quiz. We ask that you provide photos of these pieces.
Can I get a refund if I’m not satisfied with the lookbook?
We are confident this shouldn’t be an issue! However, due to the digital nature of our products, we do not offer refunds. Instead, you have 48 hours to request any changes to your lookbook to ensure it meets your expectations.
How long does it take to receive my lookbook?
Once you complete the style quiz and select a package, it typically takes 2-5 business days to receive your personalised lookbook.
Is the service available for both men and women?
Yes, our styling service is available for both men and women. Our expert stylist has experience working with a diverse range of clients and styles.